FIVE STORIES TALL
One of the great advantages of working in conferencing for over 20 years, you get to see a lot of inspirational speakers. Over time I observed two common types of speaker stories; elite athletes or high performing entrepreneurs telling their story of single-minded focus, dedication and sacrifice to reach their goals, and ordinary people being challenged by a catastrophic event that changed their lives and turned them into survivors. The audience were always inspired on the day however six months later at the next conference, they hadn’t applied the learning from these stories, perhaps because they saw the speakers as very different to themselves. This made me curious. I asked conference delegates what kind of stories have had a big impact on their working lives and where did they hear the story. I discovered, most people were changed by small everyday stories passed on by friends, co-workers, and family. When this happened, they were more likely to imbed the learning and experience behaviour change. Five stories tall is a sharing of five small relatable stories with big impact. This talk is lighthearted fun with lots of knowledge sharing and practical learning ready to be applied in the workplace.
This can be booked as a live online session or face to face at your conference or meeting.
Click here to enquire about booking availability
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Leading
Multigenerational Teams
This talk explores the qualities, skills and tools needed to lead multigenerational teams.
We explore unconscious bias within multigenerational teams and discover how consumer typologies can influence generational behaviours.
This enjoyable session will shift your thinking and give you refreshing insights into leading multigenerational teams.
Customer Service:
THIS IS FOR YOU
This talk will change the way you see and approach your customers through an honest and direct look at customer engagement.
Discover the stories you are really telling and how they drive customer behaviours.
This talk is designed to introduce a practical and effective approach to customer engagement. The aim is to unlock rigid patterns of thinking about who your customer is and how you engage them.
Take a step into the future of customer engagement and be inspired and excited by the possibilities. The audience leaves with tangible skills ready to implement as soon as they get back to the workplace. They also leave with a smile on their face.